RETURNS & EXCHANGES

Eligibility for Return/Exchange:
• Item must be unused, unwashed, and in original condition with tags intact
• Exchanges are allowed for size issues only, subject to availability
• Returns are accepted for store credit or exchange no cash refunds at the moment

Non-Returnable Items:
• Items purchased during clearance sales or with discount codes above 15%

How to Request a Return/Exchange:
• Email us at curvencom@gmail.com with your order number
• Our team will initiate a pickup if the request is approved
• Reverse pickup is chargeable at ₹79 and will be deducted from the store credit

CANCELLATIONS

Orders can be cancelled within 6 hours of placement or before they are shipped—whichever is earlier. To cancel, please contact us at the earliest

Returns
We offer a 5-day return policy, which means you have 5 days from the date of receiving your order to request a return.

Once we receive the returned product, it will be inspected, and the return will be approved within 2 business days.

Refunds
You will be notified once we’ve received and inspected your returned item. We’ll inform you whether the refund has been approved or rejected.

• If approved, the refund will be processed automatically to your original payment method within 10 business days.

• Please note, it may take additional time for your bank or credit card company to process and reflect the refund in your account.

• If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at curvencom@gmail.com or call us at +91 97175 60883.

Damaged / Defective / Exchanged / Replacement Products
In case of approved returns involving damaged, defective, exchanged, or replacement items, the new product will be delivered within 7 to 10 business days from the date of inspection and acceptance.

Need help?
Email us at curvencom@gmail.com or message us on Instagram @curvencom
We’re here to make your shopping experience smooth and joyful